Privacy Policy

At Mate & Tea, we deeply value your trust. This policy explains how we collect, use, and protect your personal information, always guided by principles of transparency and security.

What data we collect

When you make a purchase or contact us, we may request:

• Full name
• Email address
• Shipping address
• Phone number
• Payment details (managed and protected by secure platforms)

How we use your data

• To process your purchases and coordinate deliveries.
• To contact you with updates about your order.
• To send you promotions and news (only if you opted in).
• To improve security and the experience on our online store.

Who accesses your information

We only share your data with third parties necessary for secure and efficient operations:

• Payment gateways (e.g., Mercado Pago, Tiendanube Pagos, PayPal).
• National and international logistics and shipping services.
• Email marketing platforms (only if you are subscribed).

We never sell or share your information for external advertising purposes.

Your rights

You may request access, correction, or deletion of your personal data at any time. Just write to us at [email protected].

If you no longer wish to receive promotional communications, you can unsubscribe directly from the emails we send.

At Mate & Tea, we protect your privacy with the same care we put into preparing each mate and each cup of tea. Your information is safe, and you are always in control.