Below, we answer the most common questions to help you enjoy a clear, safe, and pleasant shopping experience with Mate & Tea.


What payment methods do you accept?

You can choose the method that suits you best:

  • Credit cards: Visa, MasterCard, American Express, and more
  • Bank transfers: Directly to our account
  • Cash payments: Through authorized points like Pago Fácil or Rapipago
  • Digital wallets: MercadoPago and PayPal

What is the shipping cost?

The cost is automatically calculated based on your location and shown at checkout.

What shipping methods do you offer?

We work with reliable services:

  • Correo Argentino
  • Andreani
  • Other logistics providers depending on destination

Do you ship nationwide?

Yes, we ship throughout Argentina. Wherever you are, your order will arrive.

How long does shipping take?

Estimated delivery time is 3 to 7 business days from payment confirmation. It may vary depending on destination and method chosen.

What is the return period?

You can request a return within 15 days of purchase, as long as the product hasn’t been used and is in its original packaging.

What if I receive a damaged product?

Email us at [email protected] and we’ll arrange a replacement at no extra cost.

Still have questions?

Don’t hesitate to contact us. We’re here to help anytime.