Privacy Policy

At Mate & Tea, we value your trust. This policy explains how we collect, use, and protect your personal information.

What Data We Collect

When you make a purchase or contact us, we may request:

  • Full name
  • Email address
  • Shipping address
  • Phone number
  • Payment details (secured through trusted platforms)

How We Use Your Data

  • To manage your purchases and deliveries
  • To contact you about updates to your order
  • To send you promotions if you opted in
  • To improve site security and user experience

Who Has Access to Your Information

We only share your data with third parties essential to our operations:

  • Payment gateways (e.g., Mercado Pago, Tiendanube Payments)
  • Logistics services (for national and international shipping)
  • Email marketing platforms (if you’re subscribed)

We do not sell or share your information for external advertising purposes.

Your Rights

You may request access, correction, or deletion of your data by emailing [email protected]. You can also unsubscribe from our communications at any time.